What's the story?

With a population of approximately 1.2 million, Bishkek is the capital and largest city of the Kyrgyz Republic. The city public transport services are operated jointly by the municipality-owned trolleybus and private bus companies. This fleet includes 300 municipal vehicles and more than 2000 vehicles operated by privately owned minibus operators. 

The municipality wanted to increase transparency of payments on public transport as well as increasing revenues. It identified the strategic benefits of introducing a tried and tested Automated Fare Collection platform and redefining the payment experience for travellers and transport providers across the city. A public tender was released and BPC’s O-CITY smart payment platform was awarded the contract.

Key results

• More than 200 000 cards used daily 
• 16 Integrated agents
• More than 300 000 average daily rides

Download the case study to discover the journey of Bishkek.