What's the story?

In the Kenyan capital of Nairobi, the public transport system is dominated by private operators following the city council’s decision to opt for a deregulated market in line with national policy.

Transport payment in Nairobi and other main cities in Kenya was mostly driven by cash transactions. Tracom Services, a payment solutions technology company based in Nairobi needed to introduce a cashless payment platform and leverage the knowledge of an expert in the field who could support this first-to-market initiative. Tracom invited O-CITY to work together on the creation of an open-
loop, account-based platform which met the needs of all stakeholders involved in the project. The transformation to cashless was one of the main drivers and a quick and flexible deployment of a reliable and proven system were necessary for success.

Key results

• M-PESA e-wallet integration
• 10000 Matutu buses connected
• 2000 daily passengers
• Mobile application & mobile payments

Download the case study to discover the journey.