South Asia has witnessed the proliferation of ‘super apps’ - multi-functional, all-in-one applications that can be used for ordering food or taxis, booking restaurants, translation services, online shopping, smart couponing and other useful functions.
Social distancing in public transport is among the keys to preventing the spread of the COVID-19 pandemic and new technologies are playing a vital role in addressing this. User-friendliness and ease of adaptability, along with having a variety of options are going to be extremely important for consumers.
The Covid-19 pandemic has an impact on everyone’s daily habits and it won't just be in the short term. The impact it has on businesses has led to new policies being enforced to limit physical contact and face-to-face interaction. While organisations are adapting, the investment into new technologies is pouring with more support for mobile and contactless interactions.