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O-CITY for railway operators

Railway operators have to face the growing challenges of ensuring comfort, safety and quality of service while balancing the needs of travellers with the state of their ageing infrastructure and profitability.

Adopted by over 130 cities worldwide, O-CITY brings a smart solution to modernise public transport with best passenger experience using automation, and electronic ticketing in addition to digitise the purchase of an e-ticket through a click, a tap of a card or a wave of a mobile device.

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Set your own tariff

O-CITY uses open loop technology with flexible fare settings so that passengers can quickly and conveniently pay for their travel, while railway operators can effectively manage their network and data.

Operators can set:
  • Entry and exit billing
  • One-time billing with an inspector
  • One-time billing when buying a ticket
  • Tariffication of travel for a month or a long period of time
  • Tariffication by the number of trips
  • Tariffs based on the user's social segment, subsidised tariffs
  • Zonal tariffication
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Flexible choice for passengers

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Mobile validator

Passengers can pay for the journey using a portable validator, which is held by the inspector or conductor to validate the ticket.


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Mobile application

Passengers can use a mobile application to purchase an electronic travel ticket for a journey and then use the cheque or barcode to validate it with the terminal or with the conductor or inspector.

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Turnstiles

Passengers can use turnstiles to validate the journey, by tapping a card on it on the entry point and the point of final destination.


QR codes

QR-codes

To accept payment, the system generates a unique QR code for the user within their mobile application, which is either scanned at the turnstile validator, the portable validator of by the train conductor or inspector.

Closed Loop card

Closed loop cards

The platform can be configured to accept both open loop cards (bank-type payments) and closed-loop payments (special cards, transport cards, loyalty cards). This means that payments can also be made using a card issued by the transport provider.

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Cash

Passengers have the option to purchase e-tickets in self-service kiosks, through agent networks or through operator terminals and cashiers.



Key features for rail service providers

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Centralised fee management
transaction processing white
Transaction processing
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Settlement
analytics white
Reports and analytics
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Fraud and risk monitoring and control
scalable white
Easy to scale solution
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Card management
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Manage subsidies allocation

Real life use cases of the O-CITY platform

Aktobe Kazakhstan

Aktobe wanted to tackle many challenges at once in order to improve the resident and visitor experience.

- Moving away from cash-based ticketing
- Adopting a new mindset
- Changing from closed-loop to open-loop

Download the Aktobe case study
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Bishkek

As part of its drive toward digital transformation and smart city programmes, Bishkek embarked on an innovative project to move away from the use of cash. 

Download the case study to discover how O-CITY's automated fare collection met these challenges head-on.

Download the Bishkek case study
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Bogota

‘Tullave’, the card provided by Recaudo Bogota in a closed-loop card system, posed some challenges: costly usage, outdated infrastructure, limited choice of payment methods and low speed of service. 

Switching to O-CITY's complete open-loop payment system enabled customers to pay using the payment instrument of their choice.

Download the Bogota case study
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Uzbekistan

The Ministry of Transport decided to engage in an ambitious digital transformation programme to automate public transport fare collection. 

Download the case study to learn how the O-CITY platform offers a turnkey solution.

Download the Uzbekistan case study
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Kenya

Making payments across Kenya 100% digital and cashless and removing the need for print tickets were the key objectives of this project.

Kenya on it's way to contactless payments. Learn all about the journey by downloading the case study.

Download the Kenya case study
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Gain insights by reading the O-CITY Blog

Let us tell you more about rail payment automation