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O-CITY for metro service operators

Metro services have become a problem-solver when it comes to reducing traffic congestion. But the metro is not just a mode of transport - it is part of a wider smart city infrastructure that speeds up the movement of passengers across cities as well as connecting city centres to their suburbs and beyond. In order to meet modern transport service quality requirements a different approach to collection of fares (the first touch point with a passenger) is required.

Adopted by over 130 cities worldwide, O-CITY brings a smart solution to modernise public transport with best passenger experience using automation, and electronic ticketing in addition to digitise the purchase of an e-ticket through a click, a tap of a card or a wave of a mobile device.

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Set your own tariff

O-CITY uses open loop technology with flexible fare settings so that passengers can quickly and conveniently pay for their travel, while metro service operators can effectively manage their network and data.

Operators can set:
  • Entry and exit billing
  • One-time billing with an inspector
  • One-time billing when buying a ticket
  • Tariffication of travel for a month or a long period of time
  • Tariffication by the number of trips
  • Tariffs based on the user's social segment, subsidised tariffs
  • Zonal tariffication
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Flexible payment options

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Mobile application

Customers can pay for their travel through the O-CITY mobile app with a card linked to their account. The user can also purchase an e-ticket through a mobile marketplace.

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Turnstiles & validators

Once the card is tapped on the turnstile or scanned by an inspector’s validator, the platform automatically applies the correct tariff for the journey or journeys for a set time period (day, week, etc.). 

QR codes

QR-codes & e-wallets

Passengers can pay with an e-wallet that can be replenished via a web portal or through a mobile application or with unique QR-code that is scanned on the terminal.



Closed Loop card

Transport cards

O-CITY is an open loop system with hybrid properties. The platform can be configured to accept not only international and national bank card payments, but also payments from closed loop cards such as transport cards, loyalty cards or even cards issued by the travel operator.

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Cash

Passengers have the option to purchase e-tickets in self-service kiosks, through agent networks or through operator terminals and cashiers.



Key features for metro service operators

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Centralised fee management
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Transaction processing
rates
Rates management
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Reports and analytics
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Fraud and risk monitoring and control
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Easy to scale solution
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Easy integration
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Manage subsidies allocation

Real life use cases of the O-CITY platform

Aktobe Kazakhstan

Aktobe wanted to tackle many challenges at once in order to improve the resident and visitor experience.

- Moving away from cash-based ticketing
- Adopting a new mindset
- Changing from closed-loop to open-loop

Download the Aktobe case study
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Bishkek

As part of its drive toward digital transformation and smart city programmes, Bishkek embarked on an innovative project to move away from the use of cash. 

Download the case study to discover how O-CITY's automated fare collection met these challenges head-on.

Download the Bishkek case study
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Bogota

‘Tullave’, the card provided by Recaudo Bogota in a closed-loop card system, posed some challenges: costly usage, outdated infrastructure, limited choice of payment methods and low speed of service. 

Switching to O-CITY's complete open-loop payment system enabled customers to pay using the payment instrument of their choice.

Download the Bogota case study
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Uzbekistan

The Ministry of Transport decided to engage in an ambitious digital transformation programme to automate public transport fare collection. 

Download the case study to learn how the O-CITY platform offers a turnkey solution.

Download the Uzbekistan case study
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Kenya

Making payments across Kenya 100% digital and cashless and removing the need for print tickets were the key objectives of this project.

Kenya on it's way to contactless payments. Learn all about the journey by downloading the case study.

Download the Kenya case study
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Gain insights by reading the O-CITY Blog

Let us tell you more about metro payment automation