For decades, parking issues have been a frustrating experience. Traditional systems relied on outdated methods -cash payments, malfunctioning kiosks, long queues, and paper tickets - creates delays and a poor user experience. Parking operators face challenges such as operational inefficiencies, revenue losses, and the inability to utilize data effectively. For municipalities, the absence of smart systems makes it difficult to implement smart urban planning and meet sustainability goals. 

Today, with advanced technology, these outdated systems are being replaced with digital, automated fare collection (AFC) solutions like O-CITY that cater to the demand of modern cities. Digitisation of parking is no longer an option but a necessity for creating smarter cities.  

Cities continue to evolve under rapid technological advancements and changing commuter demand, inevitably pushing municipalities and transport operators towards the search for more sophisticated technological systems to break away from cash dependency.  

In our previous blog, “Five Reasons for Transport Operators to Introduce Mobile Ticketing”, we explored a range of benefits that mobile ticketing offers public transport operators, such as improving operational efficiency and reducing costs, reaching a broader audience, and enhancing the commuter experience. As digital solutions become increasingly necessary to meet the evolving expectations of today’s commuters, mobile ticketing is a key driver for modernizing public transport systems and staying competitive in a rapidly changing market.